Refund Policy
At Customyourgfit we strive to make every piece of personalized jewelry as precious and beautiful as the moment it commemorates.
If your item arrives damaged, incorrectly designed, or is simply not what you expected, please let us know immediately by email Customyourgift@outlook.com and we''ll do our utmost to recreate it to your full satisfaction.
Return Policy
If you are not 100% satisfied with your product, new, unworn items can be returned to My Name Necklace within 100 days of delivery. Non-personalized pieces are eligible for a full refund, if within 30 days of delivery.
Personalized jewelry pieces are made specially for you; therefore, can either be returned for exchange or store credit.
Exchanges:
You must return your original item before we are able to send your new item to production. If you want to exchange an item, please first reach out to customer service by email Customyourgift@outlook.com.
Damaged Item:
Attach a clear image of the damaged item and describe the matter.
You can return your item for a full refund within 30 days of delivery.